Legal
General Conditions
Last updated: January 1, 2026
1. Scope
These general conditions govern the use of qosmic.be and every engineering service provided by Qosmic BV (“Qosmic”), a Belgian private limited company headquartered in Belgium and operating remotely worldwide. By accessing the site or signing a statement of work you agree to these terms.
2. Services
Qosmic BV provides mobile and web application development, CRM setup and configuration, on-site AI hosting and backend engineering. Specific deliverables, timelines and fees are agreed in individual statements of work.
3. Proposals & acceptance
Proposals are valid for 30 days. A project begins once the client returns a signed statement of work and, where applicable, an initial deposit.
4. Fees & payment
Unless stated otherwise, invoices are payable within 15 days of issuance. Late payments accrue interest at the legal rate. All fees are exclusive of taxes.
5. Client responsibilities
The client agrees to provide timely feedback, access to required systems, assets and stakeholders. Delays caused by missing inputs may impact timelines and fees.
6. Intellectual property
Upon full payment, the client receives ownership of custom deliverables produced under the statement of work, excluding pre-existing Qosmic tooling and third-party libraries, which remain governed by their original licenses.
7. Confidentiality
Both parties agree to keep non-public information confidential during and after the engagement. A dedicated NDA can be signed on request.
8. Warranty
Qosmic warrants deliverables against defects for 30 days after delivery. During that period we fix verified bugs at no extra cost. No warranty is given for third-party services or client-managed infrastructure.
9. Liability
To the maximum extent permitted by law, Qosmic BV's liability for any claim is limited to the total fees paid for the engagement giving rise to the claim. We are not liable for indirect or consequential damages.
10. Termination
Either party may terminate an engagement with 15 days' written notice. The client remains liable for work completed up to the effective termination date.
11. Force majeure
Neither party is liable for delays or failures caused by events beyond reasonable control, including natural disasters, internet outages or governmental actions.
12. Governing law
These terms are governed by Belgian law. Any dispute arising out of or relating to these terms will be submitted to the competent courts of Belgium, unless otherwise required by applicable consumer-protection law.
13. Contact
Questions about these conditions? Reach us via the contact form.