Legal
Privacy Policy
Last updated: January 1, 2026
1. Who we are
Qosmic BV (“Qosmic”, “we”, “us”, “our”) is a Belgian private limited company (besloten vennootschap) and software studio offering app, website, CRM, backend and on-site AI hosting services. Headquartered in Belgium, we serve clients remotely worldwide. This privacy policy explains how we collect and process personal data when you visit qosmic.be or engage our services.
2. Data we collect
- Contact data: name, email, phone and company when you submit our contact form.
- Usage data: pages visited, device, browser, approximate location collected via privacy-respecting analytics.
- Project data: information you share during discovery calls or active engagements.
3. How we use your data
We use personal data to respond to inquiries, deliver contracted services, improve our website, comply with legal obligations and, with your consent, send occasional product updates.
4. Legal basis
We process data on the basis of your consent, the performance of a contract, our legitimate interests in running and improving our business, and compliance with applicable law (including the GDPR and CCPA).
5. Sharing
We never sell your data. We share it only with vetted subprocessors (hosting, email, analytics) under contractual safeguards, or when legally required.
6. Retention
Contact submissions are retained for 24 months. Project data is retained for the duration of the engagement plus the period required by tax and contract law.
7. Your rights
You may request access, correction, deletion, portability or restriction of your personal data, and object to processing at any time. Contact us via the contact form.
8. Cookies
We use strictly necessary cookies and anonymized analytics cookies. You can manage preferences through your browser settings.
9. Security
We apply industry-standard technical and organizational measures — encryption in transit, least-privilege access, audited backups — to protect personal data.
10. Changes
We may update this policy to reflect legal or operational changes. Material changes will be announced on this page with an updated date.
11. Contact
Questions? Reach us via the contact form.